● How it works
Send a request.
A human handles the rest.
Four steps. No app to learn. Most members get their first reply in under five minutes.
Step / 01
Send a request
Email, text, photo, link, or screenshot. Plain language. The more context you share, the better we shop.
Channels: web · email · SMS
Step / 02
We route within 60 seconds
Our ops desk classifies your request and assigns the right specialist agent — menswear, audio, gifting, home, and more.
SLA: <60s routing
Step / 03
Real humans research
Your agent compares brands, checks stock, weighs trade-offs, and hunts for better. They use our internal tools to move fast.
Median: 4 min to first reply
Step / 04
Curated picks, with reasoning
You get 2–4 options, with prices, links, and the why behind each one. Reply to refine. Concierge tier can buy on your behalf.
Format: structured + conversational
● Sample transcript
What it actually feels like.
Every reply includes context — why this, why not that, what to watch out for. Ask follow-ups. Push back. We refine until it's right.
REQ #5519 · agent: J.R.
● live
10:02 · routed → audio specialist
Audeze Maxwell — $329. Best mic in the category, planar drivers, isolates well. Heavy on long calls.
Sennheiser HD 569 — $179. Half the price, lighter, almost as good for voice. Skip if you care about deep bass.
I'd start with the Maxwell. Returnable through Crutchfield if it's not for you.
10:07 · researching…
● In scope
What we shop for.
- Travel gear and luggage
- Menswear, womenswear, accessories
- Audio, headphones, speakers
- Laptops, monitors, tech kit
- Home & kitchen upgrades
- Beauty, skincare, fragrance
- Wine, food, gifting
- Wellness, sport, outdoor
○ Out of scope
What we don't.
- Anything illegal or restricted
- Real estate and vehicles
- Medical advice or prescriptions
- Investment products
Ready to delegate?
Join the founding-member waitlist. We'll send your access details soon.
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